Safaricom Scraps 15TB Fair Usage Policy After Fibre Speed Boost

Safaricom has just given users a massive boost in the WI-FI packages, which is a good thing, and it’s what everyone has been hoping the company would do a long time ago.

Back in November last year, the company raised its Fair Usage Policy (FUP) to 15TB, something many users had been pushing for. At the time, it felt like Safaricom was finally heading in the right direction, but as it turns out, that optimism didn’t last.

Safaricom has now scaled back its Fair Usage Policy after increasing speeds, a move that essentially sends a clear message: you cannot have it all, and if you want more, you will have to upgrade.

The big question is, does a faster connection really matter if you hit your throttle limit in the first two weeks?

The Quiet Reversal: Where Did the 15TB FUP Go?

The 2025 FUP upgrade was unceremoniously dropped from their Terms & Conditions and FAQ pages, as confirmed by their latest portal updates.

Safaricom’s quiet removal of the 15TB FUP comes right after the fibre speed upgrade. Keeping that higher limit would likely have forced them to either raise prices or dial back the new speeds. 

Instead, it looks like Safaricom made a trade-off, boosting speeds while keeping prices the same, but trimming the FUP to balance things out.

This rollout has been silent, no loud press release or SMS blast; it’s just an updated fine print, which will catch many users off guard.

Safaricom Home Fibre’s New FUP Limits (May 2026)

Package Tier	Fibre Speeds	Monthly Cost	New FUP Limit	Speeds After Fair Usage
Bronze	40Mbps	Ksh. 2,999	1.5TB	4Mbps
Silver	60Mbps	Ksh. 4,100	2TB	8Mbps
Gold	150Mbps	Ksh. 6,299	5TB	20Mbps
Diamond	500Mbps	Ksh. 12,499	7TB	25Mbps
Platinum	1000Mbps	Ksh. 20,000	7TB	25Mbps

Looking at the percentage drops, the entry-level bronze tier suffered a massive 90% drop, from 15TB to 1.5TB, and speeds will drop from 40Mbps to 4Mbps.

Silver, which offers 60 Mbps, now comes with a 4TB data cap. Once you hit that limit, speeds drop to 8 Mbps, an 87 percent reduction.

Gold, rated at 150 Mbps, has a 5TB FUP. After exceeding the cap, speeds are reduced to 20 Mbps, which is about a 67 percent drop.

Diamond, with speeds of up to 500 Mbps, includes a 7TB FUP. Once that is exhausted, speeds fall to 25 Mbps, a 53 percent reduction.

At the top end, Platinum delivers 1000 Mbps and also comes with a 7TB FUP. After hitting the limit, speeds are throttled to 25 Mbps, again a 53 percent drop.

You might also notice Safaricom managed to misspell “Fibre” as “FIRBE” on their own official FAQ table. It is a small slip, but one that is hard to ignore once you see it. Anyway, that is one way to test if people are actually reading.

The Math Doesn't Add Up for Heavy Users

Looking at the bigger picture, for heavy users who stream Netflix in 4K, download 100GB+ of Call of Duty updates, and live in big households on a newly upgraded 40Mbps bronze (1.5TB), 60Mbps silver (2TB), or 150Mbps Gold (5TB), could easily burn through the data caps really fast.

These users might now be forced to upgrade to the two remaining tiers, 500Mbps Diamond and 1000Mbps Platinum, which are a whole lot more expensive, but if only Safaricom maintained the 15TB, this issue could be easily avoided.

I am pretty sure some households can burn through the Bronze and Silver packages in just a couple of weeks, especially with constant 4K streaming on Netflix and YouTube. 

Once the cap is hit, speeds drop significantly, and that is when the buffering starts to creep in, which can be very frustrating.

Conclusion

While Safaricom has done a good job in upgrading the speeds, they have either way punished the users by lowering the FUPs on all their packages, which means the data allowance will run out much quicker then amost people expect.

If you’re a heavy user, the kind who streams nonstop, downloads large console updates, or works remotely, keeping track of your data usage is critical. The issue is that Safaricom doesn’t offer a clear, real‑time view of your consumption. Instead, you often end up relying on rough estimates or calling customer care to find out where you stand.

Have you already noticed throttling on your upgraded connection? Let us know your typical monthly usage in the comments